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Want to understand the methodology? Read the Client Flow Audit Framework →

Client Flow Audit · £295

Client Flow Audit for Local Service Businesses.

Find out where enquiries, quotes and follow-ups are slipping through the cracks.

Delivered within 7 days · London-focused · No jargon.

Who it is for

  • ✓London-based local service businesses
  • ✓Trades, maintenance companies, cleaners, gardeners, handymen
  • ✓Businesses that get enquiries but feel disorganised
  • ✓Owners who want to win more jobs without more marketing spend
  • ✓Teams of 1–15 people relying on phone, WhatsApp and Google

Who it is not for

  • ✕Businesses outside London (for now)
  • ✕Large enterprise companies
  • ✕Businesses looking for a marketing agency
  • ✕Businesses that don't take enquiries directly from customers
  • ✕Anyone looking for a quick-fix tech product

What we review

01

How enquiries come in — phone, email, WhatsApp and web forms

02

Google Business Profile basics and visibility

03

Website clarity and calls to action

04

Quote request process and response time

05

Follow-up process after quotes sent

06

Review and reputation opportunities

07

Simple automation opportunities

08

Where time, money or trust is being lost

What you receive

Enquiry Leak Report

A clear summary of where your business is losing enquiries, quotes and follow-ups.

Priority Action Plan

The 3–5 most impactful changes, prioritised and explained in plain language.

Systems Overview

A simple map of how your client flow should work — and what tools (if any) to use.

Investment

£295

Delivered within 7 days · London-focused · Pilot audit

Questions about the audit

Is this a generic report?

No. The audit is specific to your business. We review your actual enquiry channels, not a template.

Do I need to have a website?

No. Many of our clients rely primarily on Google Business Profile and WhatsApp. We review whatever channels you use.

How long does it take?

The audit is delivered within 7 days of your initial call.

What happens after the audit?

You receive a clear action plan. If you want help implementing it, we discuss Client System Setup. There is no pressure to continue.